Help Center
Need assistance with your account or learning materials? We are here to help.
Frequently Asked Questions
How do I access my course materials?
Once logged in, navigate to the "My Learning" dashboard. All enrolled courses and purchased materials are available there 24/7.
Are the certificates internationally recognized?
Our certificates serve as proof of professional development and competence enhancement. However, for mandatory STCW certificates required for sea service, you must attend approved training centers as per IMO regulations.
Can I access materials offline?
Yes, our mobile app allows you to download modules and videos for offline viewing, perfectly suited for seafarers with limited internet connectivity at sea.
How do I reset my password?
Go to the login page and click "Forgot Password". Follow the instructions sent to your registered email address to create a new password.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers (Virtual Account), and e-wallets (GoPay, OVO, Dana) to ensure easy transactions for all users.